All our services are now operating normally again. Thank you for your patience.
Posted Jan 16, 2020 - 19:53 CET
We've identified the problem, we're doing everything we can to solve it. The impact is limited for users
Posted Jan 16, 2020 - 19:14 CET
We are currently experiencing slight intermittent slowdowns on the platform. These slowness may affect the proper functioning of the solution and more specifically the distribution of conversations. As a result, a very small portion of the conversations can be distributed with a delay to experts. We are currently working on identifying the cause and resolving the problem.