All Systems Operational
Chat ? Operational
Statistics ? Operational
Payment History ? Operational
Web App ? Operational
Discussion Panel ? Operational
Livefeed Operational
Notifications Operational
Mobile App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 22, 2019
Resolved - After a monitoring period, we are closing this incident due to a deficient version deployed in production. Our integration tests did not detect the problem beforehand and we will modify them accordingly.

We apologize for the inconvenience.
Aug 22, 14:49 CEST
Monitoring - The problem is fixed, everything is operational again. We are currently monitoring activity on the platform.
Aug 22, 12:26 CEST
Investigating - We detected a problem when initiating a chat conversation. The visitor sends messages, this creates a new conversation in the conversational panel but the expert does not receive the messages.
Our technical teams are currently working to solve this problem
Aug 22, 12:22 CEST
Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019
Resolved - After a period of monitoring, we close the incident and thank you for your patience and understanding.
Aug 19, 16:47 CEST
Update - Everything is operational again since our last action. We continue to monitor the platform's activity.
Aug 19, 16:09 CEST
Monitoring - The situation is better since few minutes due to a change in the management of time outs (on https requests that take too long to execute) and an increase in server capacity (Ram + CPU).
Aug 19, 15:49 CEST
Investigating - Since the beginning of the afternoon, we have noticed delays in loading your ibbü interface (conversational panel or administration). The interfaces can be partially loaded on the console / desktop administration.

Our technical teams are currently working to solve this problem.
Aug 19, 15:27 CEST
Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.