Monitoring - Following an increase in the power allocated to the indexing engine, contact statistics and consultation of past conversations are now updated.
We monitor the situation before closing the incident.
Jun 26, 13:24 CEST

Identified - Due to a high volume of traffic on the platform, we are seeing slowdowns in the generation of statistics. The contact number indicator, and the display of the content of past conversations takes longer to update than normal. Our teams are currently working to solve this problem.
No data is lost.

We will keep you informed as soon as the problem is resolved.
Thank you for your patience.
Jun 26, 12:19 CEST