ibbu Status

All Systems Operational

Chat Operational

Statistics Operational

Payment History Operational

Web App Operational

Discussion Panel Operational

Livefeed Operational

Notifications Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

Service disruption on conversational panel

Resolved - The incident is now solved.

A cache database managing our feature flags has been failed over, without the feature flag service detecting it. It caused the feature flags service to become inconsistant, which produced application misbehaviors in the visitor livechat application. Everything went back to normal after detecting the source of the misbehavior and restarting the feature flags service.

Thanks a lot for your patience.
Apr 18, 17:56 CEST

Monitoring - There was an incident impacting conversation delivery between 3:35PM to 3:43PM UTC+2.
Service is restored and we are monitoring .
As a consequence, agents may have received more conversations than they should.
Apr 18, 16:30 CEST

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

Service outage

Resolved - This incident has been resolved. Everything is back to normal now.

Thanks again for your patience and your comprehension.
Apr 9, 17:54 CEST

Monitoring - Our platform has been down for a few minutes (from 4:50 to 5:02 pm)

It is now resolved and back to normal. We keep monitoring.

Thanks for your comprehension.
Apr 9, 17:16 CEST

Apr 8, 2019

No incidents reported.