All Systems Operational
Login ? Operational
Chat ? Operational
Statistics Operational
Payment History ? Operational
Web App Operational
Conversation Panel ? Operational
Community Panel Operational
Notifications Operational
Mobile App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 09:24 CEST
Monitoring - The problem has been resolved and the statistics are being updated. It will take 4-5 hours for the data to be updated in the reports.
Sep 20, 16:52 CEST
Identified - We note a delay in updating the statistics following the incident. We are working to resolve the problem.
Sep 20, 15:25 CEST
Monitoring - The platform is accessible again.
We are monitoring the activity to make sure that everything is operational.
Sep 20, 13:38 CEST
Investigating - We are currently experiencing a problem on the platform.
The conversation is not accessible. Visitors can no longer engage in conversation.
Our technical team is currently mobilized to solve the problem as soon as possible.
Sep 20, 13:23 CEST
Sep 20, 2021
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021
Resolved - The statistics are up to date again.
Thank you for your patience
Sep 15, 09:26 CEST
Identified - Following the application maintenance performed last night. We notice a delay in the generation of conversion statistics. No data is lost.
Our technical team is currently working on the resolution of the problem.
We thank you in advance for your patience
Sep 15, 08:33 CEST
Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:01 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 17, 10:36 CEST
Scheduled - *WHAT & WHY*
Our technical team will be performing a major update of our hosting infrastructure in order to ensure better performance and security of the iAdvize platform.
This will occur on Tuesday, September 15th, 5:00 AM - 8:00 AM UTC+2 (Paris Time).

*IMPACTS*
We expect to cut traffic on our production servers for at most 60 minutes but you may notice the following effects during the whole intervention :
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on websites
- iAdvize based BOTs and Third-party BOTs will not be displayed to visitors
- The connection to the IBBU discussion/missions/activity panels or mobile Apps won't be functional for Experts
- No modifications on platform features are expected

*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): September 15, 5:00 AM - 8:00 AM
- US/Pacific: September 14, 8:00 PM - 11:00 PM
- US/Eastern: September 14, 11:00 PM - 2:00 AM
- Asia/China: September 15, 11:00 AM - 2:00 PM
Jul 27, 17:12 CEST
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.