Completed -
The scheduled maintenance has been completed.
Feb 13, 08:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 CET
Scheduled -
WHAT & WHY
We will perform several maintenance actions on iAdvize platform on Thrusday, February 13, 2025, between 06:00 to 08:00 (CET):
- an upgrade on database dedicated to our livechat conversations service
- an upgrade on our livechat engagement service
These actions aim to apply version upgrade in order to improve maintainability, stability and performances of these services central to iAdvize platform.
IMPACTS ON COMPONENTS
To ensure this operation runs smoothly, we'll need to make several successive stops to the Conversation handling flow. We expect a service interruption of 30/40mins.
During interruptions, experts will not be able to receive any new conversation.
No modifications to platform features are expected.
HOW TO TELL IF YOU WILL BE AFFECTED BY THIS CHANGE
All Ibbu experts are concerned by this maintenance.
MAINTENANCE PERIOD
- Paris, France (CET) : February 13, 06:00 - 08:00
- Asia/China: February 13, 13:00 - 15:00
- US/Eastern: February 13, 00:00 - 02:00
- US/Pacific: February 12, 21:00 - 23:00
Feb 5, 10:31 CET