All Systems Operational
Chat ? Operational
Statistics ? Operational
Payment History ? Operational
Web App ? Operational
Discussion Panel ? Operational
Livefeed Operational
Notifications Operational
Mobile App ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2020

No incidents reported today.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 06:00 CET
Scheduled - WHAT & WHY
Our technical team will be performing a database update in order to upgrade engine version to ensure better performance of the Ibbü platform.
This will occur on Wednesday, February 12, 06:00am - 08:00am UTC+1.

IMPACTS ON COMPONENTS
- Our engagement database service will be upgraded. Therefore the Livechat platform will not be reachable.
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on the websites.
- No modifications on platform features are expected.

HOW TO TELL IF YOU WILL BE AFFECTED BY THIS CHANGE
During this maintenance :
- You will still have access to Ibbü conversation panel, however they won't have incoming conversations.

MAINTENANCE PERIOD
- UTC+1 (Paris, France): February 12, 06:00 AM - 08:00 AM
- US/Pacific: February 11, 9:00 PM - 11:00 PM
- US/Eastern: February 12, 12:00 AM - 2:00 AM
- Asia/China: February 12, 1:00 PM - 3:00 PM

If you need assistance or additional information, please contact our support team.
Feb 11, 14:25 CET
Feb 11, 2020

No incidents reported.