ibbu Status

All Systems Operational

Chat Operational

Statistics Operational

Payment History Operational

Web App Operational

Conversation Panel Operational

Community Panel Operational

Notifications Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 24, 2021

No incidents reported today.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

Platform unavailable

Resolved - This incident has been resolved.
Sep 21, 09:24 CEST

Monitoring - The problem has been resolved and the statistics are being updated. It will take 4-5 hours for the data to be updated in the reports.
Sep 20, 16:52 CEST

Identified - We note a delay in updating the statistics following the incident. We are working to resolve the problem.
Sep 20, 15:25 CEST

Monitoring - The platform is accessible again.
We are monitoring the activity to make sure that everything is operational.
Sep 20, 13:38 CEST

Investigating - We are currently experiencing a problem on the platform.
The conversation is not accessible. Visitors can no longer engage in conversation.
Our technical team is currently mobilized to solve the problem as soon as possible.
Sep 20, 13:23 CEST

Sep 20, 2021

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

Delay in generating conversion statistics

Resolved - The statistics are up to date again.
Thank you for your patience
Sep 15, 09:26 CEST

Identified - Following the application maintenance performed last night. We notice a delay in the generation of conversion statistics. No data is lost.
Our technical team is currently working on the resolution of the problem.
We thank you in advance for your patience
Sep 15, 08:33 CEST

Scheduled maintenance on the 15th of September : hosting infrastructure update

Completed - The scheduled maintenance has been completed.
Sep 15, 08:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:01 CEST

Update - We will be undergoing scheduled maintenance during this time.
Aug 17, 10:36 CEST

Scheduled - *WHAT & WHY*
Our technical team will be performing a major update of our hosting infrastructure in order to ensure better performance and security of the iAdvize platform.
This will occur on Tuesday, September 15th, 5:00 AM - 8:00 AM UTC+2 (Paris Time).

*IMPACTS*
We expect to cut traffic on our production servers for at most 60 minutes but you may notice the following effects during the whole intervention :
- All contact elements (contact buttons, invitations or engagement messages) will not be displayed on websites
- iAdvize based BOTs and Third-party BOTs will not be displayed to visitors
- The connection to the IBBU discussion/missions/activity panels or mobile Apps won't be functional for Experts
- No modifications on platform features are expected

*MAINTENANCE PERIOD*
- UTC+2 (Paris, France): September 15, 5:00 AM - 8:00 AM
- US/Pacific: September 14, 8:00 PM - 11:00 PM
- US/Eastern: September 14, 11:00 PM - 2:00 AM
- Asia/China: September 15, 11:00 AM - 2:00 PM
Jul 27, 17:12 CEST

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.