ibbu Status

All Systems Operational

Chat Operational

Statistics Operational

Payment History Operational

Web App Operational

Discussion Panel Operational

Livefeed Operational

Notifications Operational

Mobile App Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 14, 2019

No incidents reported today.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

Service outage

Resolved - The issue been resolved by our technical team, the situation is now back to normal.
Oct 12, 17:08 CEST

Monitoring - Our platform was currently not reachable, this incident is impacting all our services.
A patch has been deployed, we are now monitoring the results.
Currently, the situation is back to normal.
Oct 12, 12:23 CEST

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

Conversation creation issues on the website

Resolved - The issue been resolved by our technical team, the situation is now back to normal.

If you are still experiencing issues, please refresh you conversation panel.
Oct 7, 15:41 CEST

Update - We are continuing to investigate this issue.
Oct 7, 15:29 CEST

Investigating - We are investigating a problem concerning issues on conversation creation: when the visitor sends a message from the website, nothing appears on the conversation panel.

The consequence is a decrease of incoming contacts.

Agents may also experience problems when trying to open conversations on the discussion panel.
Oct 7, 15:24 CEST

Oct 6, 2019

No incidents reported.

Oct 5, 2019

Service disruption

Resolved - We have experienced some instabilities with our conversations service leading to problems sending and receiving chat messages. After restarting the service, it is now resolved.

Everything is back to normal.

Thanks for your comprehension and your patience.
Oct 5, 19:19 CEST

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.