An initiative has just been launched to stabilize the statistics problem. We will continue to monitor for any further problems.
Posted Oct 04, 2023 - 10:16 CEST
Update
You may see stats disappear again. We are working on the issue.
Please be sure that:
- Conversations will remain unaffected as production will continue to run smoothly. - The only service temporarily disrupted will be access to statistics. - There will be no risk of data loss; once our next fix is implemented, we will recover all data.
Posted Oct 03, 2023 - 22:44 CEST
Update
Stats are back now. Please note that none of them are missed. We are continuing to monitor for any further issues.
Posted Oct 03, 2023 - 20:25 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 03, 2023 - 19:47 CEST
Identified
An incident is currently ongoing on our statistics service. You won't be seeing updated statistics for now. We are currently working on the restoration of the service.