Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 12, 2023 - 06:30 CET
Scheduled
**WHAT & WHY** We will perform a migration on databases dedicated to Ibbu ans Statistics services on Tuesday, December 12, 2023, between 06:30 to 07:30 (CEST). This action aims to apply version upgrade and security patches.
**IMPACTS ON COMPONENTS** - We don't expect major disruption on conversations processing on Livechat and Desk apps - Ibbu apps and and related services may have random errors or delays (like on reports updating) - No modifications to platform features are expected
**MAINTENANCE PERIOD** - Paris, France (CEST) : December 12, 06:30 - 07:30 - Asia/China: December 12, 13:30 - 14:30 - US/Eastern: December 12, 00:30 - 01:30 - US/Pacific: December 11, 21:30 - 22:30
Posted Dec 04, 2023 - 15:08 CET
This scheduled maintenance affected: Login, Chat, Statistics, Payment History, Web App, Conversation Panel, Community Panel, Notifications, and Mobile App.