After monitoring the activity of our platform since our last intervention, we didn't notice any new perturbations. The situation is back to normal.
Thanks a lot for your patience.
Posted Nov 19, 2020 - 17:02 CET
Monitoring
The situation is now back to normal, our technical team continues the monitoring of our infrastructure.
Posted Nov 19, 2020 - 10:46 CET
Update
We are still investigating and attempting to mitigate the issue. We will update again as we have more information. Thank you for your patience.
Posted Nov 19, 2020 - 10:26 CET
Identified
The issue has been identified and a fix will be implemented. We will stop the livechat at 9:45AM (UTC+1) during this maintenance. We will inform you when it is done.
Posted Nov 19, 2020 - 09:39 CET
Update
We are continuing to investigate this issue.
Posted Nov 19, 2020 - 09:14 CET
Investigating
We are investigating on a problem concerning notifications (chat buttons / invitations / messages) that are not displayed on websites. The consequence is a decrease of incoming contacts.