Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 02, 2021 - 06:30 CEST
Scheduled
*WHAT & WHY* Our technical team will be performing an update of our Livehat engagement database in order to ensure better performance and stability of the iAdvize platform. This will occur on Wednesday, June 2nd, 6:30 AM - 8:00 AM UTC+2 (Paris Time).
*IMPACTS* During the update, you may notice the following effects : - All contact elements (contact buttons, invitations or engagement messages) will not be displayed on client websites. - iAdvize based BOTs will not be displayed to visitors. Third-party BOTs will be displayed and functional. - The connection to the conversation panel will be functional for Experts but the flow of incoming conversions will be very low. - No modifications on platform features are expected.
*MAINTENANCE PERIOD* - UTC+2 (Paris, France): June 2, 6:30 AM - 8:00 AM - US/Pacific: June 1, 9:30 PM - 11:00 PM - US/Eastern: June 2, 0:30 AM - 2:00 AM - Asia/China: June 2, 12:30 AM - 2:00 PM